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MOAC Technical Support

IMPORTANT: to successfully complete the MOAC labs use the following browsers:

  • Internet Explorer
  • Edge

The following table provides the system requirements to successfully access the MOAC labs.

  Active X Requirements HTML5 Requirements
Windows XP SP3 or later (Windows
RT is not supported)
X X
Windows XP SP3 or later (Windows
RT is not supported)
X X
Browser Internet Explorer 7+ Internet Explorer 10+
Google Chrome 39+
Safari 7+
Minimum KBps per user network bandwidth 128 KBps 256 KBps
Ideal screen resolution is above 1280 x 1024 X X
Viewer Installation Local Admin N/A
TCP Port 80 and 443 open with inbound/outbound access to the Internet X X
For some corporate firewalls, a proxy client (such as Forefront TMG Client) may be required X N/A

 For Technical Assistance with the MOAC labs:

Hours:
Monday-Friday  12:00 AM – 6:00 PM PST
Sunday   09:00 AM – 6:00 PM PST

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