Unblock Content Being Restricted by FireFox

Issue: If you click a link and are not seeing any content, presentations, page remains blank/big white box, it is likely that the content is unsecure meaning is includes http:// at the beginning of the URL address. Your browser's security may not be allowing this content to be viewable in your course. 

Resolution: If you are seeing a shield icon (shield) appearing in the address bar, or a lock with a triangle, Triangle with a Lock icon, notifying you that the browser has temporarily blocked the content complete the following steps

  1. Click the shield icon or the triangle with a lock icon in the address bar
    Firefox unsecure content window
  1. Select Disable Protection on This Page from the drop-down menu.FireFox disable option
  2. Note that the shield icon in the address bar will change to an orange warning triangle (warning triangle) when you disable the protection. These serve as a reminder that insecure content is being displayed.
  3. To revert the settings and block original content, navigate to the web page in a new tab or window.

Article ID: 142
Created On: Fri, Aug 14, 2015 at 1:41 PM
Last Updated On: Wed, Feb 19, 2020 at 9:21 AM
Authored by: Amy Sorensen [Amy.Sorensen@cccs.edu]

Online URL: https://kb.ccconline.org/article.php?id=142