How to Submit a ProfHelp Course Support ticket
Use the following instructions to Submit a ProfHelp ticket, to get assistance with your D2L course.
- Log into the CCCOnline Portal
- From the Dashboard>Click the ProfHelp D2L Request Form link
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OR
- Click the Instructor tab>In the Instructor Gateway widget>Expand Instructor Assistance>Click the ProfHelp D2L Request Form link
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- Complete the requested information in the form>Click Send Request
[Your request will be responded to within 24-48 hours, maybe longer if the request is submitted on the weekend]
Attachment: any file types are accepted with a 10MB size limit for all attached files
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Article ID: 182
Created On: Mon, Jan 18, 2016 at 12:24 PM
Last Updated On: Mon, Jul 16, 2018 at 2:48 PM
Authored by: Amy Sorensen [Amy.Sorensen@cccs.edu]
Online URL: https://kb.ccconline.org/article.php?id=182