MindEdge Technical Support

Review the following information to determine the minimum computer and browser requirements for the MindEdge content being used in your course.

Minimum Computer Requirements

To complete this course, you will need regular access to a computer from which you can get to the Internet and use email. In order to ensure that your course functions properly, you MUST run the System Check. This is a CRITICAL STEP, and taking time to do it now will eliminate a tremendous amount of frustration for you later. To run the System Check, click Tools in the course NavBar and then click System Check.

The MindEdge minimum technical requirements are:

• Software:

  • Any modern Office suite: Microsoft Office, Apple iWork, OpenOffice, or LibreOffice
  • The latest Adobe Reader/Acrobat Reader (free download available)

• Web Browser:

  • The last three versions of the major modern browsers:
    • Chrome
    • Edge
    • Firefox
    • Safari
  • Internet Explorer 11
  • Other web browsers may work, but may not render all features of the courses
  • Cookies must be enabled
  • JavaScript must be enabled

• Internet:

  • Reliable internet connection. Broadband cable or highspeed DSL is recommended for optimal experience.
  • E-mail account (to be able to register and to receive e-mail from the course system regarding registration, course status, etc.)