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New WileyPLUS Technical Support

New WileyPLUS Technical Support

Use the following information to set up your browser to successfully access WileyPlus links in your course:

NOTE: Students do not need to register or provide an access code to access WileyPlus.

WileyPlus Browser Set Up

WileyPlus Tips:

  • It is CRITICAL that you do not have more than one WileyPLUS browser window or tab open at a time. By opening more than one of these, you may get an access error message when trying to access your WileyPLUS assignment links.
    NOTE: This does not apply to your VitalSource eText. You can have one window/tab open with your eText, and another open with your WileyPLUS assignments.
  • Setting your browser to clear cache and cookies upon exit of your session is recommended. You can also clear your browser cache manually.

WileyPlus Technical Issues?

If you experience technical difficulties with WileyPlus, please contact the 24x7 Help Desk, and share the ticket number of your case with your instructor.

WileyPlus recommended browser/assistive technology combinations

  • Mac OSX:
    • Safari & VoiceOver
  • Windows:
    • Mozilla Firefox & NVDA
    • Google Chrome & JAWS

If using NVDA, it is also recommended that the user install MathPlayer 4 universal math reader to ensure MathML-based content is announced correctly.

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