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Tech Fixes (11)
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Unblock Content Being Restricted by Google Chrome
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Clearing Browser Cache & Temp Files
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Display secure web connection
article
Unblock Content Being Restricted by Internet Explorer
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Unblock Content Being Restricted by FireFox
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How to set your browser to automatically clear the cache and cookies upon exit
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FireFox, PDF pages will not load in D2L
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Finding and copying a URL (web address)
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Create a Screenshot of your computer window
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Steps for clearing your Java Cache
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Determine if Java is enabled in your browser
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24x7 Technical Support [Students & Instructors]
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How to Enable Cookies in My Browser
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Set Browser to Clear Cache upon Exit
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How to Disable Pop-up Blockers
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Publisher Status Sites
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Mail Migration to Microsoft 365
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Adding Job Postings to HR jobs site
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DUO Multifactor Authentication
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Unblock Content Being Restricted by Google Chrome
Viewed 46211 times since Fri, Aug 14, 2015
Issue: If you click a link and are not seeing any content, you get an error message the page won't load, page remains blank/big white box, it is likely that the content is insecure meaning is includes http:// at the beginning of the URL address.... Read More
Clearing Browser Cache & Temp Files
Viewed 25948 times since Mon, Sep 15, 2014
Having trouble accessing course content in D2L or digital content? Clear your browser's cache & temporary filesClick the following link for instruction on how to accomplish with your preferred browser.Clear Your Browser Cache Note: Close... Read More
Display secure web connection
Viewed 23453 times since Thu, Oct 2, 2014
Issue: Unable to update content; emails ‘too large’ error; error messages when posting to discussions.Cause: These errors occur if the URL (web address) does not explicitly show “https://” before the web page’s address.... Read More
Unblock Content Being Restricted by Internet Explorer
Viewed 14722 times since Fri, Aug 14, 2015
Issue: If you click a link and are not seeing any content, presentations, page remains blank/big white box, it is likely that the content is unsecure meaning is includes http:// at the beginning of the URL address. Your browser's security may... Read More
Unblock Content Being Restricted by FireFox
Viewed 12393 times since Fri, Aug 14, 2015
Issue: If you click a link and are not seeing any content, presentations, page remains blank/big white box, it is likely that the content is unsecure meaning is includes http:// at the beginning of the URL address. Your browser's security may... Read More
How to set your browser to automatically clear the cache and cookies upon exit
Viewed 9649 times since Tue, Jul 5, 2016
Some digital assets used in CCCOnline courses require you to clear your browser cache and cookies each time you access that asset. If you would prefer to not have to remember to do this manually each time, you can use the instructions below to set ... Read More
FireFox, PDF pages will not load in D2L
Viewed 5633 times since Mon, Sep 15, 2014
Are you trying to view a page in D2L maybe a Lecture Note file or PowerPoint file and it won't load? All you see is a spinning, load icon. Update your FireFox browser with the following configuration changes and the pages will then load in D2L. ... Read More
Finding and copying a URL (web address)
Viewed 3893 times since Wed, Oct 27, 2021
Address Bar: This text field on a browser that identifies the webpage currently being viewed in a browser window. All address bars are located at the top of the browser window. Verify that the address bar is showing in your web browser. If it is not,... Read More
Create a Screenshot of your computer window
Viewed 3304 times since Mon, Sep 15, 2014
How do I create a screenshot of the active computer window and save as .JPEG? PC User: Simultaneously press the ALT + Print Screen [PRTSC, PrtScrn, Prnt Scrn] Mac users: With a Mac, you can hold down the Apple key, the Shift key and 3 simultaneously... Read More
Steps for clearing your Java Cache
Viewed 3039 times since Mon, Sep 15, 2014
For Windows Users: Click Start>Control Panel Locate Java in the list>Double click the Java icon From the General tab>Click Settings in the Temporary Files Settings Click the Delete Files button>Select both checkboxes-Applications and... Read More
Determine if Java is enabled in your browser
Viewed 2972 times since Fri, Sep 12, 2014
FireFox: Click Tools>Choose Add-ons>Click Plug-Ins In the list Find Java Plug-In [it may show disabled] Click the button to enable Java is shows disabled [accept the security exception if requested-be sure to read the question carefully to... Read More
 
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