How to Submit a ProfHelp Course Support ticket

Use the following instructions to Submit a ProfHelp ticket, to get assistance with your D2L course.

1. Log into the CCCOnline Portal
2. From the Dashboard>Click the ProfHelp D2L Request Form link
   
   
   OR
3. Click the Instructor tab>In the Instructor Gateway widget>Expand Instructor Assistance>Click the ProfHelp D2L Request Form link
   
4. Complete the requested information in the form>Click Send Request
   [Your request will be responded to within 24-48 hours, maybe longer if the request is submitted on the weekend]
   Attachment: any file types are accepted with a 10MB size limit for all attached files