Home » Categories » Multiple Categories

What to Do if You Cannot Access Library Videos in Your Course

What to Do if You Cannot Access Library Videos in Your Course

If you are asked to enter your S# to view a video through the CCCO library in your course, and receive the error message below, try these steps.

Library Resource Enter S Number  Library Video Error

  1. Use Firefox as your browser. If you do not have Firefox, you can download it here.
  2. If you cannot download Firefox or your videos still will not play in Firefox, make note of the title of the video you would like to view. You may need to search for your video in two platforms: Films on Demand and Academic Video Online. You can find the title of the video in your course. 
  3. Log into Films on Demand with your S#.
  4. Enter the title of your video in the search bar.
    • Films On Demand search bar
  5. If you find your video, click it to play.
    • Films on Demand click video
    • Films On Demand play video
  6. If you do not find your video, log into Academic Video Online by entering your S#.
  7. Enter the title of your video into the search bar.
    • Academic Video Online search bar
  8. Hover your mouse/cursor over the title, and click See Details, to make sure you are viewing the right video.
    • Academic Video Online video info
  9. Click to play.
    • Academic Video Online view video

 

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Locate your Archived D2L Courses
Viewed 3305 times since Fri, Aug 26, 2016
How to Access TutorMe Online Tutoring
Viewed 773 times since Tue, Jan 14, 2020
Finding Courses Using the My Courses Widget and Course Selector
Viewed 1331 times since Fri, Aug 31, 2018
How Students Submit Course Feedback
Viewed 594 times since Fri, Jan 24, 2020
Welcome to Daylight
Viewed 12586 times since Tue, Jan 16, 2018
D2L Recommended Browsers
Viewed 59971 times since Mon, Sep 15, 2014
24x7 Technical Support [Students & Instructors]
Viewed 36481 times since Fri, Apr 15, 2016
How to Set Up Your D2L Profile, Notifications, and Account Settings
Viewed 1928 times since Wed, Jan 15, 2020
D2L System Check
Viewed 56311 times since Mon, Sep 15, 2014