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FireFox, PDF pages will not load in D2L
Article Number: 18 | Rating: 2/5 from 1 votes | Last Updated: Tue, Apr 26, 2016 at 12:59 PM

Are you trying to view a page in D2L maybe a Lecture Note file or PowerPoint file and it won't load? All you see is a spinning, load icon. Update your FireFox browser with the following configuration changes and the pages will then load in D2L.

  1. From the FireFox browser menu>Click the Tools>Choose Options
  2. Click the Applications icon>Locate the Portable Document Format (PDF) option in the Content Type column>change the Action option to-Use Adobe Acrobat (default), see screenshot below.
    Adobe Acrobrat Settings
  3. Click Ok
Posted by: - Mon, Sep 15, 2014 at 1:39 PM. This article has been viewed 5345 times.
Filed Under: Tech Fixes
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